These Terms of Service ("Terms") govern software development, consulting and digital platform services provided by Skynest ("Skynest", "we") to clients ("you", "client"). By contracting a service, you agree to these Terms.
1. Acceptance of Terms
By signing a contract, proposal or service order with Skynest, you confirm that you have read and accepted these Terms in full. If you disagree, do not contract our services.
2. Description of Services
Skynest offers custom software development services, including:
- iOS and Android mobile applications;
- Web platforms, SaaS and dashboards;
- Back-end systems, APIs and integrations;
- Business systems and internal tools;
- Technical consulting, architecture and code audits;
- App Store and Google Play publication and post-launch support.
The scope, timeline and price of each service are defined in a separate proposal or contract, which takes precedence over these Terms in a conflict.
3. Project Contracts
Each project is governed by a commercial proposal signed by both parties, detailing scope, deliverables, schedule, payment milestones and acceptance criteria. Scope changes must be formalized through a written amendment.
3.1 App store approval
Skynest follows Apple’s App Store Review Guidelines and Google Play Developer Program Policies. We guarantee that delivered applications meet the technical and content requirements for submission. Final approval remains at Apple’s and Google’s discretion.
4. Payments
Payments follow the schedule in the proposal. Unless otherwise agreed:
- Invoices are issued for completed milestones and are due within 15 days;
- Delays exceeding 10 days may suspend work until payment is brought up to date;
- Work outside the approved scope is invoiced separately as additional hours.
5. Intellectual Property
After full project payment, rights to custom source code developed for the client are transferred to the client, except:
- General-purpose components, libraries and tools owned by Skynest or third parties and governed by their respective licenses;
- Skynest’s pre-existing frameworks, utilities and know-how, licensed to the client on a non-exclusive basis;
- The client’s trademarks, logos and visual identity, which remain the client’s property.
6. Confidentiality
Both parties agree to keep non-public information exchanged during the project confidential, including code, business data, strategies and credentials. This obligation continues for 3 years after the contract ends.
7. Warranties
Skynest guarantees professional diligence and compliance with industry practices in delivering services. We provide a 90-day warranty for correcting bugs arising from the original development, starting at final delivery, provided third parties have not changed the code.
We do not guarantee uninterrupted or error-free operation, or compatibility with future operating system versions or third-party dependencies not covered by a maintenance contract.
8. Limitation of Liability
To the maximum extent permitted by law, Skynest’s total liability for damages arising from services is limited to the amount actually paid by the client in the 6 months before the event. Skynest is not liable for lost profits, data loss (except in cases of proven negligence), or indirect, incidental or consequential damages.
9. Cancellation and Termination
Either party may terminate the contract with 30 days’ written notice. The client must pay for services actually provided up to termination, including partially completed milestones. Skynest may terminate immediately for non-payment exceeding 30 days or use of services for unlawful purposes.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the Federative Republic of Brazil. Disputes are subject to the courts of the district where Skynest is domiciled.
11. Contact
For questions about these Terms, email contato@skynest.com.br or use our contact page.